Training and Development Courses

We can help improve the skills and motivation of your staff by continuous training and development. Here is a sample of our ‘in-house’ business training courses; alternatively courses can be tailor-made to meet your business needs.

Recruitment & Interviewing Skills

Ensure effective and fair recruitment within your business and develop good communication and recruitment interviewing skills.

Handling Discipline & Grievance situations

Learn how to manage conduct and performance in a constructive, fair way that complies with UK employment law.

Handling Conflict

Understand people’s differing attitudes and behaviours. How to achieve win/win solutions.

Managing Change

The only constant is change. Managing change can be a challenge, learn how to lead people through transition.

Team Building

Develop effective new teams and improve teamworking in existing teams to maximise productivity, involvement and performance.

Communication Skills

How to communicate so you are understood, actively listen and understand and use effective body language.

Effective Delegation Skills

An area of personal and professional management that is a struggle for many people.

Managing Performance / Appraisal Skills

Learn the skills you need to give regular, constructive feedback and assist motivation and productivity.

Effective Learning & Evaluation

80% of the best learning is informal. Learn how to identify needs, plan and evaulate training to meet business objectives.

Improving your Business

Learn how to clarify goals, plan for the future and achieve success through your people.

Leadership & Management Development

What kind of leadership do people respond to and how can you improve the quality of leadership in your business. Learn through one to one coaching or through workshops.

Emotional Intelligence

Understand of the importance and impact of Emotional Intelligence in relationships at work with colleagues and customers. We offer a range of options from taster introduction sessions, half or full-day courses or one-to-one coaching designed to develop Emotional Intelligence awareness and skills for leaders, managers and staff.