Privacy Policy


  1. Website privacy statement

Resolve Personnel Management Ltd (trading as Resolve HR) (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this website, you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulations (GDPR) 2018 the data controller is:

Resolve Personnel Management Ltd

1 Acacia Court

16 Avenue Road


Dorset BH23 2BY

This statement covers the services provided by the Resolve HR website. This policy does not cover any external websites which may be reached from links within this site. You should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.

  1. Information we may collect from you

We may collect and process the following data about you:

Information you give us

You may give us information about you by filling in a contact form on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you contact us via our site, book an HR consultancy session or other service, or when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.

Information we collect about you

With regard to each of your visits to our site we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the internet.

This website does not automatically store or capture personal information.

  1. Uses made of the information

 Information you give to us

We do not pass on any personal information you have given us to any other site. The system will record your email address, and other information if volunteered by you to us on the Contact Us form. Any such information will be stored in compliance with GDPR 2018 and will be treated as proprietary and confidential.

We may use this information:

  • to respond to your query;
  • to provide you with the information or resource that you requested from us;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer; and

Information we collect about you

We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • as part of our efforts to keep our site safe and secure.
  1. Disclosure of your information

We will not share your personal information with third parties unless:

  • They are business partners, suppliers and sub-contractors for the performance of any request we receive from you.
  • Resolve Personnel Management Ltd (trading as Resolve HR) is acquired by a third party.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our contractual arrangements with you or to protect the rights, property, or safety of Resolve Personnel Management Ltd, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  1. Where we store your information

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”).  By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

  1. Amendments to the privacy statement

If this privacy policy changes in any way, we will place an updated version on this page.

By reviewing this page, it ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

  1. Access to information

If you would like us to supply you with a copy of any personal data which we hold about you, please make a subject access request by writing and posting your request and appropriate identification to:

The Data Protection Department

Resolve Personnel Management Ltd
1 Acacia Court

16 Avenue Road


Dorset BH23 2BY

Under the GDPR 2018 you are entitled to receive the personal information we hold about you.  If a subject access request (or requests) requires us to incur significant costs such as in photocopying or postage, we reserve the right to take longer than 30 days to process the request and to charge for such reasonable disbursements.  We will advise you if such charges are likely to be incurred.

We will endeavour to respond promptly and in any event within 30 days after the date receipt of your request of the latest of the following:

  1. our receipt of your subject access request and identification
  2. our receipt of any further information, which we may ask for to comply with your subject access request
  3. our receipt of reimbursement of any charges (if applicable)
  4. Data Processing for Marketing Purposes

We will not share your personal data with third parties for marketing purposes

Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

  1. Changes to our privacy and policy

Any changes we may make to our privacy policy in the future will be posted on this page.  Please check back frequently to see any updates or changes to our privacy policy.

  1. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

The Data Protection Department

Resolve Personnel Management Ltd
1 Acacia Court

16 Avenue Road


Dorset BH23 2BY


Last updated: 27 August 2018